Technical Questions    
       
  1. How do I login to file a formal assessment appeal?  
  2. I am an Agent/Attorney and forgot my User ID and/or Password. How do I recover them?  
  3. How do I Postpone, Withdraw, or submit a Waiver?  
  4. I am an Agent/Attorney. How can I reset or change my password?  
  5. How do I save my work if I cannot finish an application?  
  6. What are the differences between Applicant and Agent/Attorney?  
       
    Technical Answers  
  1.

How do I login to file a formal assessment appeal?

Applicant Login

  • First select the type of tax bill, and click continue.
  • Enter the name that is printed on the tax bill, last id first.
  • Next enter the Assessor's ID Number and PIN which can be found on the tax bill.  For an example click on the picture to the right of the Parcel field.  Once all fields have been filled click on Log In.

Agent/Attorney Login

  • Agents and Attorney's must turn in an application at the Assessment Appeals Board Office.
  • To fill out the application form for Agent and Attorney registration start by first clicking on Agent/Attorney Login and then "New User? Register Here."
  • Enter the code and click Verify Code.
  • Select the user type and fill all required fields. Then click Next.
  • Read the terms of agreement and if you accept the terms then check the checkbox and click Acknowledge.
  • Click of “View Application form” and print the application document.  Bring this document with proper identification to the Assessment Appeals Board Office. After the information provided is verified, a PIN will be assigned. The PIN will allow access to log into the system and file appeals online.
 
       
  2.

I am an Agent/Attorney and forgot my User ID and/or Password. How do I recover them?

  • Click on Agent/Attorney Login, and then click "Forgot User Id/Password?" (Agents/Attorneys only)
  • Enter the email address that is associated with your account and click Submit.
  • Answer the security question and click Submit.
  • User ID and/or Password will be sent to the email address associated with the account.
 
       
  3.

How do I Postpone, Withdraw, or submit a Waiver?

  • Log into the system.
  • On the logged in welcome page click "View Status of Submitted Application(s)."
  • Find the appeal application. In the same row of the application there is a dropdown menu labeled  "(Select)" in the column Options.
  • Click the dropdown menu and select either Postpone, Withdraw, or Waiver.
  • Enter the information requested and then click Submit.
 
       
  4.

I am an Agent/Attorney. How can I reset or change my password?

  • Once you receive a PIN from the Assessment Appeals Board Office, the first time you log into the system you will be asked to change your password.
  • To change your password first log in to your account and then click the "Change Password" link on the top left of the screen. Fill in the required fields and click Submit.
 
       
  5.

How do I save my work if I cannot finish an application?

  • An application is periodically saved throughout the online application submittal process.
  • To continue where you left off, log in to your account. Go to "Status" and select the application draft that you would like to complete/finish.
 
       
  6. What are the differences between an Applicant and Agent/Attorney?

An Applicant is considered either the property owner or a spouse, parent, child, registered domestic partner, and/or a person affected which is related to the property owner.

An Agent or Attorney is any person authorized by the property owner to act as an agent in an appeal, inspect Assessor's records, enter into stipulations, and otherwise settle issues relating to an appeal.

 
       

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